Support
Contact
Email us at support@aivelo.app. We reply within 2 business days.
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Frequently asked questions
When is Velocity launching?
We're in the final stages before launch. Join the waitlist to get early access and 3 months of Big Dawg free — no card required.
How do I get early access?
Sign up on the waitlist. Early access spots are limited and go to the waitlist first. We'll email you directly when your spot opens.
What does Velocity do?
Velocity is an AI training companion for serious runners. It generates personalized training plans based on your events, fitness level, and goals — and uses your phone's camera to score your running mechanics in real time. No wearables needed.
What will the plans cost?
Free — limited sessions per month. Jogger ($9.99/mo) — unlimited sessions, full metrics, history. Big Dawg ($22/mo) — everything in Jogger plus AI coaching cues, trend reports, and priority support. Waitlist members get 3 months of Big Dawg free at launch.
How do I remove my email from the waitlist?
Send “Remove me from the waitlist” to support@aivelo.app from the address you signed up with. We'll delete it within 5 business days.
Remove your data
To have your email and any associated data removed, send “Delete my data” to support@aivelo.app. Processed within 5 business days. See our Privacy Policy for full details on what we store.